Reflection period and returning

It may happen that you want to return an order, perhaps because the product is not to your expectations or maybe there is another reason why you do not want to keep the order. Whatever the reason, you have the right to cancel your order without giving any reason up to 14 days after receipt.

After cancellation, you have another 14 days to return the product. You will then be credited with the full order amount including shipping costs. Only the costs for returning the product from your home to the web store are at your own expense.

If you use your right of withdrawal, the product must be returned to the entrepreneur UNUSED, with all supplied accessories and - if reasonably possible - in the original condition and packaging. 

We will then refund the due order amount within 14 days after registration of your return, provided that the product has already been received back in good order.

If the product is damaged/used or the packaging is more damaged than necessary to try the product, we may charge you for this depreciation of the product. Therefore, handle the product with care and make sure it is well packaged for a return.

Exchange a product?

Do you want to exchange your product? No problem at all. You can contact info@daaloumaa.nl for this. In case of exchange, the return costs will be covered by us.

What if I have given the wrong delivery address?

Accidentally gave the wrong delivery address? Please contact us as soon as possible. We will try to change the order for you.

Products can be returned to:

Daaloumaa

Velperengh 8

3941BZ Doorn

The Netherlands

Don't forget to include (a copy of) the order confirmation so that we know who to refund!